THE PLATFORM
Frequently Asked Questions from Users ( Artists , Producers, Labels , Managers , & Independent Distributors ) of The Platform . If you can’t find what you’re looking for please contact us by clicking here
getting started with The Platform
Our Platform S.D.Y.P Digital is invite only so to get access you can fill out form by (clicking here) or you can reach out to an approved A&R , Label , or Distributor to get your music distributed via the S.D.Y.P Digital Platform .
- jpg/jpeg filename
- 3000 x 3000 pixels, exact square
- Under 10mb filesize
How to check what size my image is? (Windows)
For windows explorer, right click the image file, and click ‘Properties‘. Click the ‘Details‘ tab and scroll down to Image headline to reveal Width & Heightdimensions.
For Mac, right click the image file, click ‘Get Info’. Scroll to ‘More Info‘ and locate ‘Dimensions‘.
If dimensions are under 3000×3000 pixels;
- File extension – .WAV (uncompressed audio)
- Stereo, minimum 16-bit resolution, 44.1kHz sample rate
- Under 250mb file size
- S.D.Y.P Digital accepts WAV files in higher resolution – eg. 24bit MFiT (Mastered for iTunes)
Using iTunes (download here);
- Open iTunes Application, from the menu click ‘Edit‘ + ‘Preferences‘
- Click Import Settings and choose WAV Encoder. Leave setting as Automatic.
- Click OK twice to go back to main iTunes player
- Click on ‘Songs‘ on the left menu tree. Drag your audio files from Explorer into the main iTunes window
- In the iTunes window, highlight all the songs you want to convert
- Click ‘File‘ from the main menu, then click ‘Convert’ + ‘Create WAV Version‘
- The selected tracks will convert to .WAV format and will save in the iTunes Music folder
- Right-Click one of the new converted tracks and click ‘Show in Windows Explorer‘ to find the converted tracks
- Upload new converted tracks to S.D.Y.P Digital !
Using an Online Converter – https://audio.online-convert.com/convert-to-wav
- Select ‘Choose File‘ to upload your audio file, or import the file from Dropbox or Google Drive
- Select Bit Resolution = 16bit
- Select Sampling Rate = 44100 Hz
- Select Audio Channels = Stereo
- Leave other options unchanged and select ‘Convert File‘
- File will convert and download automatically (check your downloads folder!)
WHAT YOU NEED
- ASSETS
Your audio and video files.
- ISRCs
The unique track codes from your single or album. If you need help retrieving these please contact us via your artist dashboard or visit our handy ISRC finder here.
RE-UPLOADING YOUR RELEASE
- Create an account with SDYP (if you haven’t done so already!)
- Click the ‘Create New Release’ tile in the artist dashboard.
- Choose the ‘re-release of an existing single/album’ option
- When adding your tracks, select the option to enter your existing ISRC. Ensure you do this for EVERY track. This is how the tracks will link on Spotify and your streaming count will merge across
- Submit your release and we’ll do the rest!
SWITCHING OVER
- To ensure your stream counts merge to the SDYP versions, ensure that your new release is delivered and live for 48hrs prior to issuing a takedown with your old distributor. If you click into the album page on Spotify desktop, look for the ‘1 More Release’ icon which indicates that the 2 releaes have successfully merged. (Note this can take 48hrs).
- When you see this symbol, send a request to your previous distributor to remove their version from all online stores;
- Tunecore – click here
- CD Baby – click here
- Distrokid – click on the ‘Remove my music from all stores’ button after you click into your product
- DITTO – go to your release and click on ‘Takedown’ button
- Once you have an account with S.D.Y.P Digital; log in to your existing account
- Click the Create New Release tile in your artist dashboard
- Select Re-release of an existing single/album and Select New Release for new releases
- Fill out Release Details ; then Save and Upload Tracks.
- Upload your music files and metadata for Tracks on Release .
- Review and submit your release for approval
You can use our ISRC Finder by Clicking here
setting Your Artists Profiles , adding lyrics , & more
Sign up at dash.anghami.com to set up your artist profile. From there, you can directly upload your tracks for sale. From the artist dashboard, you can easily manage your channels, organise catalogues, publish your latest releases and send live updates to fans. Check out your stats in the analytics tab for information on the age, gender and location of your listeners, as well as your top songs and fans.
Amazon Music has recently launched a mobile app and desktop website for artists to track the success of their tracks on the platform and recieve insights on their Fan and SuperFan audience segments. You can also find out how many people are asking for your music using their Alexa devices! The app is available globally and on both Andriod and iOS operating systems so go on, download it and claim your artist profile.
Be sure to register at artists.apple.com first, so you can gain insights into your listeners, like where in the world your fans are based, as well as playlist stats. The site can also tell you how many times your track has been shazamed, and how many people are listening to your music over time. Distribution services (like US!) can now update your profile on Apple Music for you. From 23/01/20, Shazam for Artists will be moving over to Apple Music, and operated from the same dashboard.
The big cheese! Register for your artist profile at artists.spotify.com and await verification. Once your profile’s been approved, get ready to set it up! You need to include a biography, a photo and a cover photo. It’s especially important to include the photos on Spotify because sometimes the service sends emails to your fans to let them know about upcoming tours and releases, but they only do this for artists who have uploaded photos. Spotify also has another handy feature when you write or edit your bio – it allows you to tag artists/playlists/songs/albums as direct links. Always link to your social media platforms from Spotify too.
Deezer have a back end service portal called Deezer Backstage. https://backstage.deezer.com/user/login
You can request access to see your analytics. And once you’re in the below things are what you can add to your profile to jazz it up.
- 1 squared artist profile image 800×800 in jpeg or png
- Artist biography in 100-200 words that explains what your music is all about
- Facebook, Twitter and official website links
Email sdyp@distrosupport.freshdesk.com with a bio, social media links, two press photos, and the URL to your Tidal artist profile.
YouTube is the premium platform for music videos. It offers useful stats like views by city and play counts. This is ONLY available to artists who distribute their music with S.D.Y.P Digital or one of it’s Approved Distributors . We cannot request updates to accounts distributed by other aggregators.
New Releases end up on a ‘Topic’ channel, unless you have successfully applied for an Offical Artists Channel (you need a minimum of 3 delivered releases to apply, click here. for details). If you think you meet these requirements we can help you apply for an OAC on your behalf. Email: sdyp@distrosupport.freshdesk.com.
Please be aware we can’t guarantee you’ll be accepted to their program. We also suggest that you be a part of the YouTube Partner Program, which you can read more about here.
Genius is a place where fans and artists can share their stories behind the music. It’s where Spotify gets this information from when you listen through the app. Want to be a part of it?
Get your music verified at genius.com. Once approved, you can share your lyrics, hidden meanings and stories behind your music, and even reach out to fans who have started collecting the information on the site on your behalf.
Netease is the biggest platform in China for Western music. Here’s a link to an extensive rundown of the service and how you can make the most of it.
It’s an extremely social platform and provides quite a few tools to engage with fans. Fanconnect is the best way to update your profile and make announcements on the platform. You can access fanconnect here or at https://music.163.com/fanconnect/mine
You know when people have lyrics that come up on insta stories? That info is pulled from Musixmatch which is why it’s super important to have your lyrics up to date on here. Visit musixmatch.com/contribute and get those lyrics up stat!
CHANGING/EDITING YOUR RELEASES or account info
YES! For security reasons, to change your linked bank account please email us from your registered email address to bank@distrosupport.freshdesk.com with the subject link ‘Bank Change’. We will reset your bank account so you can add new details on the next withdrawal.
Yes ! Sign into your account and do the following :
- Click On Account and then Click Contact Us
- Under ” How Can We Help ” ; Select ” Login or Account Issues ”
- Under ” What is Your Account Email Address “; Type ” Your New Email Address “
- Fill out any other information ; then click submit
Someone from our team should reach out to you to confirm your new email address once completed
Yes! You can replace your art or audio file(s) if you need it changed. Please head to your MY CATALOG page and view the release you need to edit. On the view page in the top right you will see an ‘Edit Release’ button. Please make the necessary edits and submit them to us for updating. Please allow up to 7 days for the change to reflect on stores. For editing artist names or territorial rights please contact support.